The people who pick, pack, and stand behind every piece.
Mendoza’s Bike Shop is run by a small team of collectors. We started this store because we are buyers ourselves — we know what it feels like to wait on a grail, to open a well-packed box, and to deal with a shop that actually answers its email. That is the standard we hold ourselves to, and it shapes how every role here works.
Founder & Head Mechanic
LIENE P.
Rides daily and has built and tuned bikes for years. Personally inspects every bike and component before it’s listed, and sets the standard for how each order is packed.
Fulfillment & Packing
SARAH T.
Makes sure every order ships within 3 business days, boxed and protected so frames, wheels, and gear arrive exactly as they left us.
Customer Support
GAVIE R.
Answers every email at support@mendozas.shop within 24 hours, and doesn’t close a thread until you’re actually rolling.
How We Work
Every order is handled personally. Small team, no ticket queue — the person who replies to you can actually fix your issue in the same email.
Condition honesty over quick sales. If a vintage piece has wear, the listing says so. If a sealed box has a dinged corner, we tell you before you buy, not after.
Packing like it is our own collection. Because it used to be — and we pack every parcel the way we would want our own grails packed.
Answers within 24 hours. Published on our Contact page, held to daily.
We are a small crew, which means when you write to us, you are talking to people who handle your order personally — and who genuinely enjoy hearing what you are collecting.
Say hello
We’d love to hear what you’re collecting. Email support@mendozas.shop (Monday–Friday, 9am–5pm PT) Mendoza’s Bike Shop · 8341 Upland Ave, Lubbock, TX 79424, United States
