Mendoza’s Bike Shop
Last updated: September 9, 2026
We keep payment at Mendoza’s Bike Shop simple, secure, and transparent. This page explains which payment methods we accept, when your card is charged, how your payment data is protected, how taxes and receipts work, and what to do if checkout gives you trouble.
All available options for your order are displayed at checkout before you complete your purchase. If a method you expected does not appear, it may be temporarily unavailable from the provider — contact us and we will confirm.
Your payment method is charged at the time you place your order. For pre-orders, this charge reserves your product; the item then ships on or after its release date. If we ever cancel an order you have paid for — for example due to a pricing error or unavailability — you receive a full refund to your original payment method, promptly and automatically.
Please ensure the billing address you enter matches the address on file with your card issuer — a mismatch is the single most common reason for a declined payment. If your payment is declined:
Your order confirmation email is your receipt and includes an itemized breakdown of product price, tax, and total paid. Need a copy re-sent, or a formatted invoice for your records? Email us with your order number and we will send one over.
All refunds — returns, cancellations, and pre-order cancellations — go back to your original payment method within 5 to 7 business days of approval. Full timing details are in our Refund & Return Policy.
Payment questions?
Email support@mendozas.shop (Monday–Friday, 9am–5pm PT)
Mendoza’s Bike Shop · 8341 Upland Ave, Lubbock, TX 79424, United States